FREQUENTLY ASKED QUESTIONS

Have a look at some of the most common questions we’ve received from our customers. If you can’t find the answers you’re looking for, get in touch and we’ll do our best to answer any inquiries or concerns.

HOW LONG DOES SHIPPING TAKE?

Please allow 3-5 days processing time on all ready to ship items.

As soon as I Drop your package off at the post office I am no longer responsible for the package, since its out of my hands.

Contact me before if you will like to purchase shipping insurance.

WHERE DOES MY ORDER SHIP FROM?

Your order is shipping from Vancouver, Washington.

DO YOU RESTOCK ITEMS?

Yes!!! I create my earrings in small batches. If there is an item from a past drop that you will like to purchase please feel free to fill out our contact form and inquire about a custom order. I will try my best to fulfill you inquiry.

HOW DO I CARE FOR MY JEWELRY?

Please treat your earrings kindly and with love. Store in a clean, dry area. Do not wear in water. Avoid hair styling products and perfumes near them. It is best to put them on after you spray your self. You can clean your earrings with a soft wet towel (paper towels work!) when its needed. If you get a makeup stain on your jewelry, you can use a small amount of acetone or when you're in a pinch, nail polish remover to clean the stain with a cotton swab.

Polymer clay is flexible and can withstand small drops, PLEASE it is essential that you do NOT bend your clay earrings as they may break or become damaged. Remember that they are delicate so be sure to handle them with care.

DO YOU OFFER A WARRANTY?

We do not offer a warranty, but if there is an issue with your order PLEASE do not hesitate to contact us so we can make it right.

HANDMADE NATURE

Each piece of earring is uniquely cut, shaped, baked, and finished completely by hand. Due to it's handmade nature please allow for any slight variations or small imperfections making each pair unique! Polymer clay makes for super light weight + comfortable earrings. Also, note that the color may vary from one monitor to another.

WHAT IS YOUR JEWELRY MADE OF?

Each piece is made from polymer clay which is a lightweight yet strong material. The metal used in each piece varies on the style and will be specified in the item description. Most pieces of jewelry are made with high quality 14k, 18k gold plated, fill metal, and sterling silver, brass, crystal cubic zirconia.

HOW HEAVY ARE THE PIECES?

Polymer clay is extremely lightweight! People are always surprised at how light and comfortable it is to wear - even if the pieces are on the larger side. Most earrings weigh between 1g - 3g!

CAN I ORDER A CUSTOM PAIR?

Yes! You can order a custom pair. Please contact me via the contact page or email me at merakiklaydesigns@yahoo.com to discuss your ideas.

FAQ: FAQ